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Service Desk Administrator

Job LocationCramlington
EducationNot Mentioned
Salary£22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Service Desk Administrator £21,000 - £22,000 + Excellent Training + Career Progression + 33 Days Holiday + Excellent Company BenefitsCramlington, Northumberland (Commutable from Newcastle, Sunderland, South Shields, Washington)Excellent role on offer for an industry leading company where you will be given training to play a key role in the Service department.Have you worked in a Customer Service before Do you have strong communication skillsThe company themselves are world renowned specialists in the development of electronic and electrical products. They are a historic and growing company with a number of expert divisions. They look for forward thinking individuals and in return offer a competitivesalary, unrivalled training and a generous benefits package.In this varied role you will deal with a wide range of day-to-day tasks. Your main duties will include responding to customer enquiries, allocate jobs to service engineers, and monitoring/maintaining the work schedules.The ideal person will have worked in a busy office based environment and someone who has good customer, colleague, and interpersonal skills. You must be looking for a company which can offer stability, a great working atmosphere, and fantastic training opportunities.The Role:

  • Customer Service Administrator
  • Dealing with customer enquires
  • Scheduling Service Engineers
The Person:
  • Worked in a busy office environment
  • Strong interpersonal skills
  • Microsoft Office (Excel, Word, Outlook)
Service, Administrator, Admin, Assistant, Call, Centre, Phone, Customer, Engineer, MS Office, Payroll, Sage, Recruitment, Emails, Cramlington, Northumberland, Newcastle, Sunderland, South Shields, WashingtonReference Number: BBBH210077To apply for this role or to be considered for further roles, please click "Apply Now" or contact Matilda Hocknell at Rise Technical Recruitment.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

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