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UX Specialist

Job LocationCoventry
EducationNot Mentioned
Salary34,795 - 49,482 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This role is key in transforming user experiences and optimising customer journeys across the University Groups external web sites and apps. We are looking for someone to lead and act as an advocate for user centred design in Marketing and drive UX/UI awarenessacross the organisation.Client DetailsMy client is a global education group with a mission of "Creating Better Futures". This is a really exciting time to join the team as they reshape their Marketing and Communications teams to help reach new audiences in fresh and engaging ways. Thanks totheir innovative colleagues across the Group, there is plenty of great content to tap into and youll get to work in a creative and collaborative environment with some really talented people.Description

  • Work collaboratively with the insight team, reviewing, commissioning and leading research, to identify and make recommendations for UX/UI improvements, and facilitate best practice.
  • Ensure that participation in user research is inclusive and accessible for the full diversity of service users.
  • Plan and carry out user-centred research and design activity to support the delivery of a high-quality app and web-based customer journeys for the Group.
  • Identify user needs and goals through a range of methods including lab and field-based usability testing, interviews, surveys, co-design workshops, contextual inquiry, and ethnographic studies.
  • Working with the Web Product Manager and Senior Front End Developer, analyse, prioritise, estimate and plan new features, improvements and general updates as part of an agreed release cycle as a member of the Web Teams senior staff.
Profile
  • UX/UI design experience in a related or similar
  • Experience of choosing and applying appropriate user-centred design research methods (from data gathering to synthesis and analysis)
  • Experience in using UX design best practices to design solutions and an understanding of mobile-first and responsive design
  • Experience of creating user stories, personas, storyboarding and prototyping online
Job Offer
  • Bonus scheme
  • Retail discounts
  • Cycle to work schemes
  • Electric car schemes
  • Option to buy additional holiday
  • Pension scheme (matched up to 10%)
  • Employee performance reviews.
  • Salary sacrifice scheme
  • and more

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