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Service Desk Analyst (Unix/Linux) £18,000 £30,000

Job LocationCoventry
EducationNot Mentioned
Salary£18,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Service Desk Analyst (Unix/Linux) - £18,000 - £30,000 with some shift allowance - Coventry**Please note** Successful applicants must be eligible to obtain UK SC ClearanceLeading engineering company is actively recruiting for an experienced 1st/2nd line Service Desk Analyst working on a shift rotation supporting a Unix/Linux environment.The shift pattern is 4 day shifts 07:30 to 20:00 hours, 4 days off, then 4 late shifts 13:00 to 01:30At present the team is taking up to 120 calls per day shift.Responsibilities for the position of Service Desk Analyst (Unix/Linux):

  • providing assistance and initial information to callers
  • identifying and resolving common problems
  • documenting solutions
  • adhering escalation/elevation processes and procedures
  • timely and accurate inputting of data into the call logging system
  • Ensuring that Incidents and Service Requests requiring further help are escalated
  • Experience required for the position of Service Desk Analyst (Unix/Linux)
  • Unix
  • Linux
  • Microsoft Windows
  • Oracle databases
  • SQL
  • Netbackup
  • Required skills
  • Linux
  • Logging
  • Service Desk
  • Call Logging
  • unix
  • Keyskills :
    Linux Logging Service Desk Call Logging unix

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    Service Desk Analyst (Unix/Linux) £18,000 £30,000 Related Jobs

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