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| Job Location | Coventry |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
When customers bring their vehicles into one of our Centres for service or repair, their first point of contact will be our Service Department. The hours of work are 8am to 6pm, Monday to Friday.Firstly you will telephone customers to remind them their car requires servicing. This could be regular maintenance, an MOT or even a safety recall reminder. Then liaising with the service department you will book in the service vehicle, possibly arrangingcollection or even a courtesy car.You will be preparing job cards, entering customers details onto our database and administering payments received along with host of other administrative duties.You will be closely involved with CSI (Customer Satisfaction Index) as today it is imperative to ensure that our customers are completely happy with the service that they have received.This is carefully monitored by telephoning once work has been carried out to ascertain their level of satisfaction and on very rare occasions to address concerns and issues.The successful applicant will have gained experience working in a similar role but is looking to Listers Group for better rewards and better promotion opportunitiesIn return for your hard work, well support you with coaching & development every step of the way. Also, to reward your commitment youll get: