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RingCnetral UC Principle Engineer

NHS Professionals
Job LocationCoventry
EducationNot Mentioned
Salary£19.10 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job Title: RingCentral UC Principle EngineerLocation: Wayside House, CV6 6NYTrust: Coventry & Warwickshire Partnership NHS TrustHours: 37.5 hours per week,Shift Pattern:1-2 Days/week on site at Wayside House, 3-4 Days/week working from home.Pay Rate: £19.10/Hr.JOB DESCRIPTION:Position Summary:Unified Comms Engineer will be able to specify and configure the cloud-enabled telephony based on RingCentral; past experience can be helpful from any UCaaS solution as the principles of design and configuration is more important than any specific system.Required Knowledge & Experience:

  • Expert knowledge of RingCentral Unified Communications (UC) and VoIP technology.
  • Can understand user requirements and translate them to RingCentral UC solutions.
  • Diagnosis and troubleshooting of RingCentral technical issues through to resolution.
  • Escalation points for operational issues with Ring Central UC.
Qualifications:
  • 3+ years experience of working with RingCentral/VoIP Technology.
  • Proven technical troubleshooting skills on VoIP technology, including SIP, RTP, QoS, COS, codecs, etc.
  • Experience in supporting contact centre technologies.
  • Ability to understand user requirements at all levels and translate them to VoIP solutions.
This role may require you to show evidence of education at degree level or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits:
  • Competitive pay rates- work this week, get paid next week.
  • Essential support when you need it- 24/7 365 days- call us anytime.
  • Multi locational- work across neighboring Trusts
  • Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone.
  • Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements.
  • Training and development opportunities- Keep up with the essentials and more
  • Build holiday allowance for every shift you work- your work life balance is important to us
  • Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and controlto our members.As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity,religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.Apply TodayBy joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear fromus within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.

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