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Job Location | Coventry |
Education | Not Mentioned |
Salary | £36,380 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time Work from homeUntil June 2024 |
Fixed Term Contract until June 2024Here at Stonewater, we are seeking a Rent & Service Charge Team Leader to join our Rents & Service Charge department and manage a team responsible for the calculation of rent increases and service charges for our rented customers.As Rent & Service Charge Team Leader, you will deliver the accurate and timely calculation of all rents and service charges for Stonewater customers, complying with legislation, regulation, and best practice.Actively promoting a climate of high performance and quality standards, continual service improvement and value for money, you will assist with applications received by the First Tier Tribunal or other legal courts or tribunals in relation to service chargesand rent setting, obtaining legal advice where appropriate. You will continuously review and improve the invoices and related literature issues to customers as part of the rent and service charge review process, and answer customer queries related to servicecharges, analysing trends to ensure information and services meet customers’ needs.The ideal candidate will: