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Pupil Guide/Passenger Assistant

National Express
Job LocationCoventry
EducationNot Mentioned
Salary10.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Join us on the Journey... We have rewarding roles available for caring individuals who want to make a difference in the community and provide support to those with transport accessibility needs, to join our fantastic and welcoming team in our Coventry depot as Pupil Guides.As a home to school Pupil Guide you will enjoy the benefit of splitting your working hours over two shifts. You will enjoy the late morning and lunchtime to pursue your leisure activities.

  • A split shift pattern of 07:30am-09:30am returning for 14:30pm, with varying shift patterns finishing up to 18:30pm
  • You will work 5 days per week, Monday to Friday, term-time only
What youll doYou will supervise pupils with special educational needs whilst they are being transported from home to school and vice versa. Were seeking candidates that will happily interact with the pupils, and support our drivers regarding health and safety. This includes:
  • Ensuring the safety of the pupils they are travelling with is the prime consideration
  • Making sure the pupils being transported do not distract the driver whilst the vehicle is in motion and they behave in a suitable manner whilst onboard
  • Appropriate physical contact with pupils to enable comfortable entry and exit from the vehicles
  • Ensuring seat belts are fastened, securing the children in to their harnesses where required
  • Making sure the pupils are safely handed over to a member of staff at the school and back to the approved parent/guardian on return
  • Guides must sit in the back of the vehicle with the pupils, and not in the front with the driver
This opportunity would suit candidates that have previously worked with the care industry, however this is not essential as full training is provided! Youll be supported by our talented training team to become a confident and compassionate Pupil Guide inCoventry.Being punctual, reliable, compassionate and flexible is key to this role and providing excellent customer service for all of our customers who rely on our services!In return for your hard work and commitment you will receive:
  • A National Express West Midlands bus pass for yourself
  • A National Express Coach pass for yourself and family discounts
  • A smart comfortable uniform
  • Company pension
  • Access to a portal that provides a variety of deals and discounts including travel, days out, cinema, mobile, car and many more
  • Access to our award winning Health Bus; providing free and accessible health checks
  • Access to an Employee Assistance Programme which is free counselling and support to improve your wellness
  • Paid Annual leave
  • Opportunity to take part in the Cycle to work scheme
  • A warm invite to join the National Express Sports and Social Club
Things to note... At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.Please note that due to the nature of this role, the successful candidate will be required to complete an enhanced Disclosure and Barring Service (DBS) check before employment can commence. This includes both spent and unspent convictions, as well as informationheld by local police deemed as relevant to the role. Employment is conditional on satisfactory DBS clearance. The DBS helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.

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