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Parks Assistant

Job LocationCoventry
EducationNot Mentioned
Salary£9.41 per hour, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

To support the maintenance of Coombe Abbey Park by undertaking various grounds maintenance, cleansing and retail activities on site. To ensure a good visitor experience and to assist with improving standards and the continuous development of the site.Main Duties and Responsibilities:1. Seeks to actively promote Coombes facilities, through face to face interaction. Encouraging positive involvement with the site including providing information on things to do see and how to get involved in activities and events.2. Provide a service to the public within the retail and information centre including the maintenance of the car park and assist in stock takes and other similar duties.3. Listen to customer concerns and handle any complaints in a sympathetic manor, recording feedback using the appropriate mean, e.g. comments cards, incident form.4. Seek to maintain good relations with the public, local landowners and other groups. Deal with routine complaints and enquiries, referring matters to the Coombe Abbey Park Supervisor or Duty Manager as appropriate.5. Provide support for special events.6. Patrol the park ensuring that visitors are able to fully enjoy its facilities.7. Ensures that site information is current up to date and accurate, through the effective implementation of site quality checks.8. Carry out routine maintenance, including clearing litter, cleaning, basic horticultural tasks such as ride on and pedestrian grass cutting, strimming hedge cutting and the chemical control of weeds where necessary within approved procedures.9. To undertake basic decoration and repairs to premises to ensure a good standard of presentation and safety, referring substantial repairs and maintenance needs to the Coombe Abbey Park Supervisor.10. Inspect play equipment for repairs and report defects as necessary withdrawing any damaged items.11. Ensure that all personal responsibilities under the City Council and Departmental Health and Safety Policy are carried out in providing safe conditions for the public and for employees.12. Assist in the guidance of volunteers.13. Keep abreast of developments in the Country Park, Visitor Centre and other relevant areas, ensuring visitors are kept up-to-date with current developments and management initiatives.14. Assist in updating the list of plant, tools and equipment.15. Assist with maintenance of records, surveys and basic reports.16. Handle cash, cash-up and complete appropriate documentation in accordance with the City Council’s financial procedures.17. Collect, transport and deliver material, personnel and equipment, as required.18. Any other duties and responsibilities within the range of the salary grade

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