Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Online Customer Service Advisor- Coventry

Job LocationCoventry
EducationNot Mentioned
Salary20,000 - 21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Online Customer Service AdvisorFull timeCoventrySalary £20,000 - £21,000 per annum plus benefits including £500 sign on bonus! Our client are an independent family UK business that really cares about their team and customers. They are currently recruiting for a Customer Service Advisor for their prestigious and well-respected online website operating from the Coventry office (separateto our showroom) offering designer soft furnishings.This is a fantastic opportunity to work for a company who have a real focus on their people, where you can enjoy being part of a passionate & successful team.You will also enjoy the extended Christmas & New Year shutdown period each year, along with staff discounts after 3 months and bank holidays off.The role:

  • Provide outstanding customer service at all times
  • Dealing with customer orders, taking payments, dealing with complaints, processing online refunds, after sales care and ad-hoc customer services duties
  • Speaking to suppliers and couriers to chase up orders, report damages and arrange replacements
  • Develop & maintain good relationships with customers and suppliers
The person:
  • Outgoing personality with a passion for providing excellent customer service
  • Good computer skills and telephone manner are both essential
  • Previous experience within a telephone-based Customer Service role would be preferred
  • Professional, clear and polite oral & written communication
  • Must have a methodical work ethic making sure tasks are completed in full and are well documented
  • Good team player with a strong, natural customer-focused approach to work
  • Thrive on learning and have a proactive attitude towards work
This is an excellent opportunity to join a team where you will feel valued. If you feel this is the role for you, please apply with a CV and Cover Letter.By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processingof your data please contact us and we will respond to your query as soon as possible.To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities.

APPLY NOW

© 2019 Naukrijobs All Rights Reserved