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Membership Engagement Executive

Job LocationCoventry
EducationNot Mentioned
Salary24,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Memcom Recruitment has been tasked with finding an energetic Membership Engagement Executive for a membership association based in Canley, Coventry. This is a full-time and permanent hybrid role (working in the office at least 3 days a week).The association is experiencing an exciting period of membership growth. The Membership Engagement Executive role requires a good telephone manner and administrative skills to maintain contact and engagement with members.

  • You will act as a first point of contact for new members, proactively promoting the associations products and services
  • Create and manage relationships with new and existing low engaged members by understanding their needs and ensuring they understand the membership benefits
  • You will maintain accurate records of all calls and dialogue with members
  • Maximise leads and opportunities, ensuring all leads are followed up
  • Assist with enquires, via telephone and email
  • Provide administrative support for colleagues
The ideal person will have exceptional customer service skills and sales experience. We are looking for a positive, self-motivated, imaginative and inquisitive individual with an excellent telephone manner. If this sounds like you do not hesitateto apply!

Keyskills :
Customer ServiceEngagementSalesTelephone MannerMembership Growth

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