Junior Business Analyst Apprentice

Job Description

About Exasoft:Exasoft Group are a software development company founded over 27 years ago. Their prime focus is delivering great software.Their company mantra is were only as good as our employees which is why we invest in their development, have regular performance reviews and organise regular social events to encourage staff to relax and mix.Its important that we get the right people for our team so at interview stage youll get the opportunity to meet our CEO and understand the contribution youll be making to the organisations overall vision.Our customers include banks, building societies, charities, government bodies, insurance companies, universities and lots of other interesting organisations.Overview:Our apprenticeship programmes teach the in-demand skills you need in the real world, with the added bonus of generating networks, therefore getting the perks of student life only with a salary to go with it. Apply today to join our exciting teamWhats in it for you:The company offers excellent benefits including:

• Salary review after 12 months in the role
• Flexible working both remote and office based
• 22 days (starting) annual holiday plus all Bank Holidays
• Contractual Sick Pay
• Health insurance benefits (after qualifying period)
• Workplace pension scheme

You will be responsible for:

• Working as a member of a customer project implementation team to analyse customer requirements, configure case manager and implement the customers solution
• Gaining an understanding of each customers requirements, business context and operational procedures
• Documenting customer projects using a range of techniques including writing specifications, modelling diagrams and configuration of prototypes
• Keeping the project tracking and documentation systems up to date with all decisions, requirements, specifications and configurations
• Understanding case manager how it can be used and how it can be configured for different business purposes
• Attending or running sessions, which may include workshops, discussions, work shadowing, documentation analysis and operation of systems to be replaced
• Tracking requirements, their specification and the configuration that is used to meet them in order to ensure that delivered solutions meet the customers requirements
• Working within and contributing to the projects implementation plan and delivery schedule
• Using knowledge of the customer and their operational procedures to test customer systems on behalf of the customer as part of the User Acceptance Testing
• Identifying requirements that cant currently be met through configuration of Case Manager and highlighting potential product improvements that would benefit the implementation of customer projects or usage of Case Manager by customers
• Specifying change requests to meet new customer requirements or projects
• Tracking bugs and issues identified during testing of customer projects and manage their resolution as part of the implementation process

You will need the following skills:

• At least 2 years demonstrable experience in a comparable business analysis role in the commercial, public or voluntary sector
• Process modelling skills, i.e. an understanding of how day to day business functions can be presented and visualised in order to improve performance
• Experience of working in the IT/software development industry
• Excellent verbal and written communications skills - you need to be able to build rapport with customers and accurately document user requirements
• Project and time management skills
• Ability to coordinate and lead collaborative working relationships
• Technically competent with windows-based computer systems, online meetings and collaborative communication tools
• Demonstrable experience and skills in a comparable business analysis role
• Up to date technical competence with Windows-base IT systems, process modelling tools and online collaborative working
• Experience of working in the IT and software development industry
• Excellent time and project management skills

The following skills would be beneficial, but not essential:Experience and good working knowledge of working in a client/customer facing environmentSkills and experience in utilising business modelling software such as MS Visio or Diagrams.netThe entry requirements for this programme are as follows:

• Level 3 Qualification + at least 12 months of work experience* + robust onboarding plan (learner must work in the organisation for 3 months before signing up)
• OR business-related degree e.g: business, finance, economics, maths, etc.
• OR non-business-related degree + at least 6 months of work experience*
• OR existing staff member with 2+ years of work experience**

*Work experience relates to any valid work experience**Existing staff work experience should not be in a business analyst roleYou may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.Find out more here: https://Qualifications/UKQRS/Default.aspxWorking week:40 hours per weekFuture prospects:92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Important information:QAs apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.