IT Storage Engineer

IT & BAU Engineer Location - Coventry Contract Length - 6 Months Rate - £455 per day - PAYEInside IR35Responsibilities:

Operate and maintain traditional IT infrastructures, cloud ecosystems, and IT services to meet business needs. Manages compute physical/virtual and storage environments; oversees systems and services maintenance and security
Work with teams and cross-functional partners to identify and resolve systematic operational challenges that impact the customer experience
Proactively support and manage the global portfolio of Hosting and Storage Solutions ensuring platforms run effectively, securely and efficiently, ensuring hyper-vigilant support is provided
Be responsible for maintaining and proactively managing the global portfolio of Hosting and Storage Solutions
Perform problem identification and root cause analysis for complex issues.
Participation and engagement in Projects/Service improvements impacting Infrastructure and Data Centre Services.
Monitor and review service performance at a component level e.g. Application Server, production of reports including recommendations for risk mitigation.
3rd party/vendor liaison with respect to technical support, build and maintenance.
Ensuring the configuration management database is maintained.
Ensuring that technology implemented is supportable and maintainable.

Key skills and competencies:

Significant number of years experience in a specialist support/delivery role in a medium to large organisation, with significant technical delivery/support responsibility
Excellent customer-facing skills, including critical issue escalation & resolution, root cause analysis / corrective actions, and leading with accountability
Deep technical knowledge/specialism of the following technologies to "Expert" level:
VMware Cloud Foundation/ Netapps Storage/Microsoft Server platforms, Dell Vxrail (HCI)
Managing and upgrading Active directory in a multi domain environment
Domain Services (DNS, DHCP, IPAM, PKI, MFA, DFS,NTP, File and Print)
Highly developed interpersonal skills and ability to be an effective team player
Experience of configuring, implementing, developing and supporting complex

Desirable skills:

If you are interested in the role then please do feel free to apply.

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