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File Handler Assistant

Keoghs LLP
Job LocationCoventry
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

File Handler AssistantThe File Handler Assistant will be supporting Lead and Assistant File Handlers, performing specific delegated tasks, to pursue the progression and/or resolution of a file/ piece of strategic project work as soon as practically possible.Key Accountabilities:

  • Supporting File Handlers, performing delegated tasks, to pursue the progression and/or resolution of a file as a soon as practically possible. The role will involve working upon MOD NIHL claims
  • Conduct initial file reviews
  • Review and redact civilian medical records and service records including medical records, personnel records and War Pension records prior to files being allocated to lead fee earners
  • Dealing with routine correspondence
  • Completing and updating MI
  • Assisting team in achieving goals and objectives
  • Achieve a chargeable target
  • To ensure compliance with the SRA Code of Conduct 2011
  • Adhere to the Keoghs Values
Working HoursFull time - 35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch.Essential Skills and Attributes:
  • Proficient in MS Office (word and excel in particular) and experience of using a
  • Case/Claims Management system.
  • Ability to use own initiative
  • Flexibility in relation to tasks undertaken
  • Ability to maintain concentration and pay attention to detail
  • Ability to self-organise and self-prioritise
  • Ability to work under pressure and to target
  • An enthusiastic and hardworking individual
What you can expect from us:
  • A learning culture with employee development at the heart of the people development pathway
  • Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
  • Monday to Friday - 35 hours per week
Benefits Package:
  • 25 days holiday per year (opportunity to buy & sell 3 days)
  • Health Cash Plan
  • Pension Contribution based
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Car Parking Scheme*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
*after successfully completing probationKeoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. Thisenables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;Keoghs values
  • We listen, are down to earth and supportive
  • We work together towards a common goal
  • Were friendly with a can do attitude
  • We care about our clients
  • We evolve
Keoghs is a Disability Confident employer and we endeavour to recruit from the widest possible pool of suitable candidates.If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact Recruitment.

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