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Donor Services Representative

Job LocationCoventry
EducationNot Mentioned
Salary£23,000 - £29,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are looking for a Donor Services Representative to join our Global Christian organisation and brand new offices based in Coventry. Your main responsibility is to build strong relationships with our donors, churches, supporters and volunteers.You will need to have an excellent telephone manner, excellent communication skills and an empathetic nature, as you will be dealing directly with the general public. We want someone who can connect with people and also share our Christian values and beliefs.Role Requirements

  • Supporting the Donor Services Manager
  • Making outbound calls
  • Telephone calls to potential donors/ existing donors
  • Updating our CRM (training can be provided)
  • Building and maintaining relationships
  • Liaising with supporters/donors with thankyou calls and emails showing acts of gratitude
  • Supporting Ministry events
  • Help to plan activities and projects
Qualifications / Skillset
  • Experience with telephone / email communication
  • CRM knowledge advantageous
  • Excellent written and verbal communication skills
  • People person
  • Excellent customer service
  • Empathetic nature
  • Flexible
  • Demonstrates a Christian faith
Salary / Benefits
  • Salary 23k - 28k ( depending on experience/ negotiable)
  • Pension
  • Training and support
  • Friendly and caring culture
  • More benefits tbc on successful application

Keyskills :
Communication SkillsCustomer ServiceTelephone MannerBuild Strong RelationshipsChurches

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