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CX Account Specialist

Job LocationCoventry
EducationNot Mentioned
Salary28,000 - 29,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Experience (CX) Account SpecialistAerospace ManufacturerLoughborough£28,500Monday - Friday The Company:This international multi-billion-pound company is a world-leading pioneer in the design and manufacture of components and subsystems for the Aerospace, Defence, and Energy industries. Specialising in Airframe Systems, Engine Systems, and Energy & Equipment,this company has been providing innovative solutions to some of the worlds toughest engineering problems for over 170 years.They are looking for a motivated, enthusiastic, and skilled Customer Accounts Specialist to join the team at their cutting-edge Coventry site. The Role: As a Customer Accounts Specialist, you will:

  • Manage the product ordering process as part of the CX Service Team
  • Manage the administration for a portfolio of customers
  • Resolve any customer enquiries
  • Assure customer satisfaction through the life cycle of service enquiries received
  • Liaise with various departments as necessary
What do you need to do the role Essential skills:
  • Good office skills
  • Previous experience in an office environment
  • Good communication skills - written and verbal
Desirable skills:
  • Experience with SAP
  • Experience with Salesforce
  • Ability to work effectively under pressure
What else do you need to know
  • The hours for this role are: Monday-Thursday 08:00-16:30 & Friday 08:00-15:30
  • Full training will be provided at every stage

Keyskills :
Account ManagementCustomer AccountsOfficeOffice work

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