Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Insight Manager

Harnham - Data & Analytics Recruitment
Job LocationCoventry
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

CUSTOMER INSIGHT MANAGERCOVENTRY (hybrid)Up to £45,000 + benefitsWant to progress your career in a business that cares for their employees as much as their customer baseInterested in working for a not-for-profit business thats keen to give back to their customer base and ensure a positive experienceTHE COMPANY

  • This business is a not-for-profit organisation that puts all membership money back into the business to make things as good as they can be.
  • They focus on using data to drive success across the business, and their NPS program is now a priority for them to ensure they listen to their members.
  • With ambitions to grow out their customer base further, its an exciting growth period for the business, so a great time to join!
THE ROLEAs the Customer Insight Manager, on the day-to-day, you will be:
  • Using SQL to manipulate and extract large volumes of customer and transaction data
  • Conducting customer segmentation to best understand their member groups and customer profiles
  • Building dashboards and reports to present to internal stakeholders across different business areas
  • Sharing insights into key things like customer lifetime value, acquisition and retention, and marketing campaign success
  • Analysing NPS data to understand customer satisfaction and key drivers behind trends
  • Line managing a junior analyst, leading by example on projects
YOUR SKILLS AND EXPERIENCE
  • Proficiency in SQL, having utilised it in a commercial role previously, for handling large datasets
  • Proficiency in a data visualisation tool, such as Tableau, Power BI, Qlik, etc.
  • Experience in a commercial role with a focus on customer insight, customer loyalty, and marketing data
  • Expert communication skills with the ability to communicate to tech and non-tech audiences
  • Experience in customer segmentation and customer analytics
THE BENEFITS
  • Base salary up to £45,000
  • Generous pension contributions
  • Increased annual leave - 28 days plus bank holidays and the option to buy/sell more
  • Healthcare and wellness programme - wellbeing benefits
  • Hybrid working - 2 days a week from the Coventry office
HOW TO APPLYPlease register your interest by sending your CV to Alanah Chambers by clicking the Apply link on this page.Please note:
  • this role is only for applicants who reside in the UK due to the requirement of a presence in-office
  • this company is unable to provide sponsorship on this occasion for this position
  • I am unable to respond to every applicant. If you havent heard from me in 10 days, please take this as having been unsuccessful

Keyskills :
SQLmarketingreportingretentioncustomer insightinsightssegmentationdashboardsacquisition

APPLY NOW

Customer Insight Manager Related Jobs

© 2019 Naukrijobs All Rights Reserved