Community Services Manager

Job Description

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.RSR Justice are currently recruiting on behalf of our client based across Coventry/Leicester for a Community Services Manager to manage service and staff in providing a high-quality frontline service to victims of domestic abuse, delivering a service tothose at highest risk.This is a full time, permanent position and offers a salary of £28,840 per annum.Main Duties:

• Responsible for developing, managing and leading a team that keeps the safety of victims of domestic abuse central to all processes.
• Day-to-day management of staff, ensuring appropriate and effective delivery of services to survivors, including risk assessment, safety planning, referrals to other agencies and MARACs.
• Responsible for annual employee appraisals, performance reviews and the professional development of all staff.
• Ensure effective and appropriate support is available to address individual needs and develop productive working relationships by providing: Case reviews, case supervision and line management.
• Responsible for regular reviews of the service which reflect input, output and outcome monitoring, funding streams and the views of stakeholders and service users. You will ensure this informs the setting and monitoring of targets, objectives and the continuationand development of services and responses to domestic abuse, both internal and external.
• Ensure the service recognises the needs and concerns of a diverse range of survivors and addresses them appropriately by working proactively to ensure that a non-discriminatory service is accessible to all eligible clients.
• Work in partnership with statutory and voluntary agencies, ensuring the IDVA role is central to multi-agency work and the response to domestic abuse.
• Represent the client at multi-agency operational and relevant-level strategic meetings, feeding back initiatives and outcomes internally as appropriate.
• Influence and develop strategic and operational responses to improve services to victims of domestic abuse ensuring that the experiences of service users are central.
• Develop and maintain links with other agencies, individually and as a service, developing protocols and referral procedures with external partners as appropriate.
• Support the governance process, implementing board decisions and communicating and reporting to the board on all aspects of its framework and service delivery.
• Provide routine reports to funders and stakeholders so that they can assess the overall performance of the service.
• Responsible for identifying and securing resources towards tackling domestic abuse and implementing the funding plan agreed for the service.
• Ensure that the service complies with relevant legislative requirements

Essential Requirements:

• Able to drive with current driving license and access to a vehicle and business insurance.
• Relevant management qualifications at degree level, equivalent experience, or a vocational qualification.
• Other relevant qualification or equivalent experience in work with vulnerable people especially women and children
• Experience of managing a team dealing with frontline high risk domestic abuse clients or work with vulnerable people.
• Experience of supporting a governance process and implementing board decisions.
• Experience of financial management and fundraising.
• Experience of working within legislative frameworks and using this application to develop, influence and encourage partnership working.

This vacancy is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1).Role is subject to DBS check at the relevant level.If you would like to be considered for this position and have the relevant experience, then please send your CVDue to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfullyplaced!Red Snapper Justice is a member of the Red Snapper Group.The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.The Red Snapper Recruitment Group is an equal opportunities employer.