Business Graduate Programme- Customer Safeguarding Strategy Team

Job Description

At Cadent were excited to be part of the future of UK energy! Weve got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net-zero target by 2050.Were making a difference through innovation and new ways of working. Together were shaping a cleaner, greener future for our 11 million customers who we put at the heart of everything we do.Were super powered up about what our future holds and thats where you come in. As a member of our Graduate Programme, youll support our growth and innovation and help us to create better, safer tomorrows, today. With us youll start your career with realpurpose and direction and feel genuinely proud about what you do.About our Graduate ProgrammeFrom day one, youll become part of the team and see first-hand what its like to be at the heart of our business. Weve carefully tailored our programme to support you in achieving your potential as a leader of the future.Throughout your 19-month programme, youll navigate through business placements, these will technically, professionally and personally challenge you and help to build the skills and experience you need to be the very best you can be.Well give you the freedom to aspire to your placement elsewhere in the business which means youll have the opportunity to influence where in the business you complete your placement and enable you to shape your own career!Youll receive training from our expert trainers and be supported by a dedicated programme manager, business mentor and line manager. You will play a vital role in shaping the future role of gas and how we establish ourselves at the forefront of sustainableenergy, not only through your placements but also through a Graduate owned 12-month project.Our community of graduates provide the perfect support network, pulling from their personal experience theyll provide guidance and assistance and youll inspire each other from the very start.Placement Purpose: To develop and implement a specific project placing Cadent at the forefront of thinking about the impacts we can have sustainable to support homelessness and hidden homelessness across our networks. A paper and proposal have been agreed with the Boardto implement a person led approach working with relevant, expert charities and addressing some of Cadents polices to increase opportunities into our own workforce.You will be responsible for delivering the original proposal through the development an project plan including key stakeholder feedback - to successfully deliver this, the Graduate will need to Utiltise the new Use it or Loss It (UIOLI) RIIO2 funding mechanism;including training, comms (launch and on-going) and awareness of key stats about homelessness.You will get to work across external and internal contacts to help embed a sustained programme and support Cadent to continue our leading status around Customer Safeguarding and supporting the communities that we work within.The role will mean designing the processes, building and managing partnerships and helping to create a caring culture across all Cadents work force.About YouWere looking for graduates who act with curiosity, courage, pride, purpose and ownership to join our team. Along with:

• A degree in a relevant business discipline or other discipline (depending on opportunity)
• Driving licence is preferred
• High levels of personal and professional energy - youll have lots of drive and motivation too!
• A shared sense of purpose - were on an exciting journey of growth - do you want to be part of it
• A passion for customer service - were looking for people who can delight our customers!
• Team spirit - we support each other, with all our strengths and differences, to succeed
• A forward-thinking mind-set - bring along fresh ideas that can support our growth and evolutio

Our BenefitsWhen youre responsible for some of the most challenging and vital work around, its only right that you receive some of the best rewards and benefits around too. With us, you can expect a starting salary of £29,000 to £30,000, 25 days holiday plus bankholidays, bonus scheme including joiners bonus and placement bonuses, access to our flexible benefits scheme and a generous company pension scheme.The health and wellbeing of our colleagues is vitally important to us and thats why we offer access to free occupational health services, including physiotherapy and our employee assistance program which offers confidential counselling.We are committed to fostering an inclusive and dynamic working environment and have a number of initiatives in place to support this. These include development programmes designed for female colleagues and an employment scheme aimed at young people withSpecial Educational Needs and Disabilities which our Graduates play a key role in running.You will have the opportunity on our programme to make a real difference and become one of Cadents ambassadors, representing our programme across the business up to senior stakeholders and within our external communities.Diversity and InclusionCadent has a commitment to Diversity and Inclusion, the more diverse our organisation is, the better able we are to respond to and reflect our communities we serve in all their diversity. We therefore encourage and welcome applications from people with adiverse variety of backgrounds; age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.We want our employees to achieve a work life balance and are happy to discuss flexible working options with you if the role can accommodate it.If you require any reasonable adjustments during the application process, please let us know. Were committed to be Disability Confident in line with the department of work and pensions scheme.Be part of something big. Join our Business Graduate Programme and help shape the future of gas for generations to come.This Graduate Programme begins September 2022.