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Application Support Analyst

Job LocationCoventry
EducationNot Mentioned
Salary30,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Application Support AnalystCoventryFull Time - PermanentDue to growth and expansion of the current team, we are looking for a driven individual, innovative by nature with high attention to detail to join the team as an experienced application support analyst. This is a fantastic role working for a head office location.You will be joining during a very exciting and busy time, with upcoming launches and projects to get involved in and contribute to. You will be joining a strong team who works collaboratively but will still have the chance to also make your own mark and contributionto work you do.The company offers free on-site parking, onsite squash courts and a real family atmosphere to work in. Good development and a generous salary offered with regular reviews.The Application Support Analyst essential experience required

  • Good SQL experience
  • Experience with CRM
  • Experience of providing support for multiple applications within a business
  • Previous experience of providing support (in general)
The Application Support Analyst Role Will Involve
  • Providing 2nd and 3rd line support to the support desk for issues relating to business applications
  • Project management
  • Working on new launches and releases within the business
  • Stakeholder management
  • Working through a queue of tickets raised
  • Dealing with software upgrades and installations
  • Providing payroll support for departments
  • Working within a team towards common goals
Salary for the Application Support position : £30,000 - £35,000 (based on experience)Application Support AnalystCoventryFull Time - Permanent

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