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Aftersales Manager

Jonathan Lee Recruitment
Job LocationCoventry
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Aftersales Manager Location: Coventry West MidlandsSalary: Competitive Salary +BenefitsOverview:Our client is a highly recognised motorcycle brand with real heritage in the UK and internationally. In supporting and further developing their position within the UK motorcycle sector, we are seeking an Aftersales Manager.The role:

  • Responsible for all aftersales areas of the business for the motorcycle brand in support of the distribution channels and dealer networks.
  • Be central to managing and developing the warranty process for the brand with all stakeholders.
  • Work with key partners and internal departments to optimise parts supply through distribution channels to the end user.
  • Plan, schedule and manage the implementation of technical training for all partners.
  • Effective management of all customer issues.
  • Provide monthly reports to senior management on key aftersales metrics.
  • Effective management of the agreed brand aftersales budget.
The Candidate:
  • Experience working in an aftersales role for a motorcycle manufacturer.
  • Motorcycle dealer network aftersales experience and knowledge.
  • A passion for the role, the brand, the development opportunity available as well as the product.
  • Experience in working with and managing a dealer network.
  • Ability to be dynamic with a can-do attitude.
  • Passionate about the product, the role, and the potential.
  • A team player able to work with different characters, personalities, and levels of seniority on a day-to-day basis.
Other information:
  • 26 days annual leave + bank holidays
  • Additional holiday purchase scheme
  • Free onsite parking
  • Pension scheme with salary sacrifice available.
  • 25% discount on the purchase of a Motorbike
  • Employee Assistance Programme
  • Various flexible working policies to include.
  • Flexible start / finish times
  • Time Off In Lieu
  • Hybrid opportunities in applicable roles
  • Private Medical Insurance or Health Cash Plan
  • Death in service benefit
  • Income Protection
  • Paid training to include Electric Vehicle & Motorcycle Safety
  • Opportunities for Professional Development & education
  • Socials - go karting, bowling, meals out, etc where participation is entirely voluntary.
If you are interested in applying for this role or would like more information, please contact Mark Danks on (Direct Line) or your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy establishedin 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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