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Customer Services Supervisor

Job LocationCorby
EducationNot Mentioned
Salary£23,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

An experienced Customer Services Supervisor is required to join our client’s fast paced business in the retail sector.You will be working as part of a small team and will be responsible for offering exceptional levels of customer service and building strong working relationships with clients and suppliers.You will report directly to the Customer Services Manager and you will be responsible for mentoring and supervising the other members of the team.You should be able to work flexibly, on a rota basis, to cover the companys core business hours of 8am - 8pm together with some weekend working.Other duties include:

  • Manage the day to day running of customer accounts.
  • Process sales orders accurately and to timescale.
  • Keep customers informed of order progress from end to end.
  • Manage individual stock quantities between orders.
  • Pass orders through to transport to agreed KPIs.
  • This role requires someone with excellent organisation, communication and customer service skills. Ideally you will have at least 3-4 years’ previous relevant experience with a supervisory background and if you have import knowledge that would be beneficial but not essential.A good benefits package is offered with this role including private healthcare and a discount on all product ranges.For further details please contact one2one Recruitment Ltd. Required skills
  • Customer Service
  • Sales Administration
  • Supervisory Experience
  • Keyskills :
    Customer Service Sales Administration Supervisy Experience

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