Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Services and Partner Liaison Coordinator

Quality Talent Recruitment
Job LocationCorby
EducationNot Mentioned
Salary24,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We currently have an exciting opportunity for Customer Services and Partner Liaison Coordinator in Corby.Do you have customer service and some sales experienceOur client Britts specialize in producing and selling the very best premium organic juices across Europe and the U.S and they are looking for proactive individual who thrives on servicing customers and orders as well as being on the phone doing proactiveupsales and partner recruiting. This is an exciting opportunity to join a small and growing company.You will be responsible for providing excellent customer service for Europe and US, dealing with incoming queries via email and phone. Support our social media activities and sales. You will be managing relationship with our growing number of network marketingpartners and help recruit new partners. Manage 2-3 people.Reporting directly to the Director, you will need to have proven experience in the customer services sector and proactive sales experience. German or Danish language skills is an advantage.Any knowledge, interest or experience in the natural health sector is desirable but not essential.The role:CUSTOMER SERVICE:

  • Manage and lead customer service and administration.
  • Process orders from online and phone based private customers, wholesalers, online shops and affiliates. Manage occasional vendor credits
  • Respond, manage and document complaints, general Q&As and all product inquiries
  • Analyse statistics or other data (surveys) to determine the level of customer services the company provides. Summarising this information in reports to Directors
  • Recognise service opportunities and report these directly to the Directors. Instigating and managing appropriate improvement solutions to any gaps in customer services
  • Setup emails to groups of customers via Mailchimp with assistance from the team to help sales.
  • Manage and support fulfilment staff.
AFFILLIATE DEVELOPMENT & SUPPORT:
  • Support the business development and marketing team
  • Affiliate/Partner Programme and service to affiliates
Responsibilities across departments
  • Contribute with on-going suggestions for new products, new services or information to be developed based on overall customer feedback.
  • Be available as backup for various departments to cover leave and sickness
The person:
  • Previous customer service experience
  • Some sales experience
  • You must have excellent interpersonal skills, good telephone manner and a calm cheerful approach
  • Possess excellent communication skills, both written and oral.
  • Good level of competency in the ICT (Email, Word, Excel and Powerpoint)
  • Be able to prioritise work, cope with deadlines and use initiative in a variety of situations
  • Well organised and methodical approach to administrative duties
  • Must have competent maths skills and be accurate with attention to detail
  • Must have the ability to work on your own initiative as well as part of a team.
Apply now for immediate consideration.Please only apply if you have the required skills and absolute fluency in the required languages. Due to the high level of applications we receive, we can only respond to applicants whose skills and qualifications match our clients requirements. Candidates must be eligible to work in the UK or hold a valid work permit.

Keyskills :
Account ManagerCustomer SatisfactionSalesManage Client RelationshipsUpselling

APPLY NOW

Customer Services and Partner Liaison Coordinator Related Jobs

© 2019 Naukrijobs All Rights Reserved