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| Job Location | Corby |
| Education | Not Mentioned |
| Salary | 21,089 - 22,751 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Service Advisor (4 on, 4 off shift) - Corby location£21,089 - £22,751 a year plus bonusAs a leading manufacturer our client encourages commitment and open-mindedness among its employees. With thier global brands as well as our local brands, thier focus truly is on innonation. And that doesnt just apply to thier products and services, but alsodrives the way in which they cooperate, exchange ideas and organize their teams. Everyone is invited to make their individual contribution to the companies overall success.Customer Service Advisor Corby / Full Time & Permanent/ 4 on, 4 off shift pattern / £21,089.25 per annum, increasing to £22,751 within the first year. Your responsibilities: You will be responsible for delivering outstanding customer service through handling customer enquiries via inbound telephone calls for the service we offer. Initially this will be booking engineer visits with the view of adding additional service skills ofthe below in the near future: Registering appliance warranties; Offering extended warranties; Identifying and ordering spare parts and accessories; Providing and assisting with troubleshooting and ongoing maintenance of an appliance; Providing pre-purchase advice and replacement appliances. You will ensure that telephone calls are handled promptly, efficiently and meet our Call and Quality Targets. With strong communication skills you will maintain a professional attitude, building and maintaining relationships with internal and external customersin addition to the contact centres in other countries. You will also adhere to GDPR legislation and ensure full confidentiality at all times. Your profile A customer service background is required; you will also need to have strong telephone communication skills, be costumer focussed and able to demonstrate empathy Accuracy, flexibility and the ability to problem solve will be necessary in this role The ability to work as an individual whilst contributing to the overall success of the team is paramount You will also need to be computer literate, able to work under pressure and be self-motivated Your benefits Competitive salary Real Living Wage Employer Bonus Scheme Enhanced holiday entitlement Contributory pension scheme Employee discount and access to reward website Training and Development opportunities Working hours You will work a 4 on/4 off shift pattern, Monday to Sunday averaging 162.5 hours each month working the following hours: 08:00 - 18:00 with a 1 hour lunch break and two 15 minute breaks Weekend working on a rotadbasis- hybrid remote working when the induction/training period is completed in houseSalary from £21,089.25 (Full time). £10.82ph.Apply today for immediate consideration