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| Job Location | Corby |
| Education | Not Mentioned |
| Salary | 23,000 - 27,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Position: 1st/2nd Line IT Support Engineer Location: NorthamptonSalary: Up to £27KMy client, who are an established IT cloud services provider are looking for a 1st/2nd Line Field Support Engineer to join their busy IT team that is constantly expanding as they take on more businesses.You should have good customer service skills both in person and over the phone, have strong troubleshooting skills for Windows desktop operating systems as well as Office 365.My client support school sites all over the country but in this position, you will be supporting school sites in the Northampton area. You will need to be outgoing, willing to assist as much as possible, and be a team player. Previous experience workingon an IT Helpdesk is desired but not essential.Benefits:** 25 Days Holiday PLUS Bank Holidays (33 days inc. Bank Hols) ** Paid for Training and Certifications / In-house Microsoft & Azure Certifications** Generous Pension Scheme** Employee Wellbeing Programme** Onsite Parking at all sitesRole Responsibilities:** First / second line support for incidents and service requests, including site visits.** Maintain computer equipment i.e. wireless devices, printers, whiteboards, projectors etc. and ensure they are ready for use and carry out, or organise repairs as necessary.** When appropriate identify and escalate incidents to the Third line support/Service Delivery Manager** Be charismatic and also have a passion for using the latest technologiesSkills from you:** Windows Server up to 2016** Active Directory** Office 365 ** Hardware Installations and SupportDesireable Skills: ** Cloud Solutions (Azure)If this position sounds like it could be of interest or you would like to find out more information about the role, please get in touch with Jordan on or email jordan @ lerecruitment . com.