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Senior Import / Export Operations

Freightserve
Job LocationColnbrook
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Freightserve recruitment are looking for an experienced Import / Export Operations Coordinator for a newly created Freight division of a well established Company. The company are based in the Colnbrook area.-

  • Making sure that all customs entries are correctly processed in time using correct procedures and tariff codes.
  • Pro-actively resolve any HMRC/Border Force related queries/problems e.g. CHIEF errors
  • Making sure that all imports/exports are correctly declared, ensuring that nothing compromises our authorisations and permissions as an Authorised Economic Operator or Transit shed operator.
  • Maintain accurate filing & archiving of all Import & Export records
  • Ensuring full compliance of all documentation and all HMRC/Border Force updates, systems or manual.
  • To assist the ETSF Manager in compiling Quarterly internal audits on all areas of compliance, Import/Export entries, ETSF procedural audits, CFSP audits & AEO audits.
  • Liaising with Customers and Airlines, answering all telephone, email enquiries
  • Dealing with ad hoc telephone and email queries.
  • As required, chasing airlines and agents on clearance of goods and any payments that need to be made
  • Customs entries / clearances using E-Customs
  • Completing supplementary declarations within 14 days on all C21 export entries
  • Sending export pre - alerts to destination offices as soon as flights have departed
  • Liaising with relevant agencies when required, to facilitate smooth clearances
  • Arranging Collections of Air Freight from Airlines/sheds
  • Work with Carriers and handling agents to resolve exceptions and discrepancies as they arise.
  • Tracing & Tracking Import & Export Airfreight Shipments
  • Monitoring T1 & Customs referral cages and making sure that shipments are cleared in time.
  • To escalate as appropriate, all queries, requests, complaints and problems in a timely manner.
  • Follow work schedules and working instructions to ensure clearance, collection and processing to final mile vendors is co-ordinated and delivery KPI’s are met.
  • Adhere to and follow all HMRC & Border Force’s legal regulations in order to maintain compliance with the operating of an ETSF.
  • Ensure Security protocols are maintained at all times including securing of the doors to the warehouse and enforcing access control ensure no unauthorised access
    • Required Experience:-
  • Must have good IT skills and understanding of Microsoft Office, Excel, Word, Outlook, E-Customs.
  • Experience using ASM Sequoia.
  • Must be tenacious at resolving problems ie. missing parcels’.
  • Must have good written communications skills and importantly the ability to problem-solve.
  • Customer care is a vital part of this role and so good interpersonal skills are very important.
  • Good working knowledge of customs formalities & legislation on both Imports & Exports and good understanding of CFSP & ETSF procedures.
  • NCTS experience
  • Some FPO experience preferable
    • The successful candidate must have custom entry experience including import and export. You will also come from a logistics / transport background and have knowledge of the industry. We are looking for an experienced administrator who is a confident communicator who can demonstrate a high level of accuracy. A good multi-tasker and a competent typist is favoured.Working hours are Monday - Friday, but there is a need to work weekends on roster.As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

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