Talent Development Partner

Job Description

Talent Development PartnerLocationHybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill.Become aTalent Development PartnerWe’re looking for a Talent Development Partner, to work with our Support Centre colleagues (that includes our Distribution team on site too). You’ll be the one accountable for supporting your functions with their learning and development needs. You identifybehavioural and technical training gaps, then design and deliver content that aligns with our business strategy, shared values, and behaviours. Your goal To foster a learning culture among your colleagues so they can keep growing and developing. We need someonewho’s strong at delivering training too, whether its through workshops, webinars, creating online self-led resources, or coordinating with external training providers.Fancy a Qualification Whilst You Work – Yes, we pay for that!We are working with some amazing Apprenticeship providers who are designing something special for us. Later this year, there will be opportunity for you to earn whilst you learn and get qualifications up to degree level. Pretty cool, right!Our CultureThe Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authenticyou.Our environment is always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!Our PERKS Are ‘The Works’

• 25% Colleague Discount! - Plus, exclusive Double Discount days!

• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Holiday –33 days including bank holidays.
• Holiday Purchase - Purchase an additional 5 days

• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.

• Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!

• 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan– To support your everyday healthcare costs.
• + Loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Your Mission

• Ensure every new colleague has a structured induction in place.
• Design and deliver training to support teams the overall business strategy.
• Content is developed in the most appropriate format for the target audience and business need.
• Effectively communicate the core curriculum and training available
• Gain insight into market leading initiatives.
• Support collaborative working between functions.
• Build relationships with key business stakeholders giving professional and credible advice.
• Effectively co-create content with subject matter experts to meet learning needs.
• Identify current and future training and development needs for my teams.
• Design training using theories and methods that maximise engagement and impact.
• Keep up to date with business development needs and priorities, and build training as required.
• Collate and act on training and development feedback ensuring it constantly evolves and remains relevant.

Skills/Behaviours That Will Set You Apart

• Role model our values, Crafty, Caring, Can-do
• Training Needs Analysis: Ability to identify learning gaps and training needs within the internal teams, through observation, feedback, and analysis of performance metrics.
• Curriculum Development: Skill in designing and developing training programs tailored to the specific needs of our employees
• Delivery and Facilitation: Delivering training sessions using various methods such as classroom instruction, on-the-job coaching, role-playing exercises, and virtual training platforms.
• Communication Skills: Clear and effective communication skills to convey information, instructions, and feedback to retail employees at all levels, ensuring understanding and engagement.
• Adaptability: Ability to adapt training approaches and materials to meet the diverse learning styles, backgrounds, and skill levels of employees.
• Collaboration: Collaboration with various stakeholders in the retail business, building strong working relationships with each of them.
• Customer Focus: Understanding the importance of delivering excellent customer service and incorporating customer-centric training elements into learning programs to enhance the retail experience.
• Time Management: Ability to manage multiple priorities and deadlines effectively, balancing the creation and delivery of training programs with other responsibilities in a retail setting.

We Listen. We CareEach year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked!You’ll have opportunity to help give us that direction.Our PurposeTo inspire reading. learning, creativity and play - making lives more fulfilled.Our ValuesWe are Crafty|We are Caring|We are Can-doPromoting Diversity, Inclusion, and Applying Reasonable Adjustments.At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community(including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable