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Operations Manager

PLATINUM RECRUITMENT CONSULTANCY LIMITED
Job LocationColeshill, Birmingham
EducationNot Mentioned
Salary40,000 - 45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role: Operations Manager Location: B46 1HQSalary / Rate of pay: £40,000 to £45,000Platinum Recruitment is working in partnership with a popular business within the Freight Forward, Transport and Logistics Industry and we have a fantastic opportunity for an Operations Manager to join their team.Whats in it for you

  • A full time and permanent role
  • A progressive career
  • To work for a fantastic organisation with a great team of people
  • Parking onsite
  • Bonus
Monday to Friday - 0900 to 1800 - flexiblePackage£40,000 to £45,000BonusBenefitsA full time and permanent roleWhy choose our ClientMy client is a long-standing business who are very well established, with a great brand and name within the transport & logistics industry.Your responsibilities will include:
  • To have overall operational responsibility for the day-to-day operations of the unit that you have been assigned to
  • Responsible for ensuring the Depot delivers its agreed targets in all key performance areas, particularly those that can be influenced by the staff group you directly manage.
  • Responsible for ensuring that effective methods are put into place so that the company runs to its maximum productivity.
  • Conduct monthly reviews/ presentations with the customers or as and when required.
  • Harness a working environment which encourages team work, energy and creativity.
  • Carry out inductions, on-job and internal training ensuring all staff receive required training and skills to achieve high standards of service.
  • Ensure budgets are properly controlled and managed, to achieve best profitability for the company but not at the expense of the customer.
  • Overseethe customer service delivered by the team and assess that they are meeting customer satisfaction goals. Ensure this is by reviewing customer reviews and customer related statistics
  • Prepare, revise and submit reports, budgets and other documentationas and when requested
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Monitor Sub Contractors and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • To work alongside colleagues to plan for operational excellence and
  • Promote quality achievement and performance improvement throughout the organisation, including setting objectives and ensuring that targets are achieved
  • To take a lead role in your area for health and safety within your unit and other national and international standards and legislation and ensure that the operation is compliant
  • Build and maintain positive, open relationships with colleagues, Team Members, and superiors
  • A vital role in ensuring that the day-to-day operations of the whole business run smoothly by ensuring an effective relationship with colleagues.
  • Manage and implement new business from Sales to Operations.
Accountabilities and Activities:The following KPIs have been set at the start of your employment. Some of these targets will remain consistent whilst others will be amended to suit the needs of the business. This will be agreed at the time of change.In addition, each client will have individually agreed KPIs. These are detailed within the agreed Scope document/ SOP and will form part of the Objectives for your role. A copy of these is available for you.About youYou will have experience working with people in an office and warehouse environment. You must have exceptional managementSound like the role for you Then we would love to hear from you!Click Apply Now and one of the team will in touch to discuss the Operations Manager work we have that suits you in B46 1HQ.Dont forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation. Consultant: LisaJob Number: 922890/ INDCOMMJob Role: Operations ManagerLocation: B46 1HQPlatinum Recruitment is acting as an Employment Agency in relation to this vacancy.

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