Housing Support Workers

Job Description

Peabody are looking for Housing Support Workers based in Colchester.This role is offered on a full time, permanent basis. Inreturn we can offer a competitive salary of £19,080 per annum + Sleep in (£73.89 per shift).Please note there is no personal care involved with this role.The Housing Support Workers role:Peabody are recruiting to full time, permanent Housing Support Worker positions at our young people’s supported housing scheme in Colchester. The scheme provides support & accommodation to young people aged 16-21 years. The scheme operates 24 hours, 7 days a week, across 365 days per year (incl. weekends & bank holidays). Bernard Brett House provides support and accommodation for young people being referred through the Essex County Council gateway. The service accommodates and supports 16 & 17 years olds, Care leavers and some 18 to 21 years olds who are homeless or at risk of homelessness.The staff team work within a rolling rota which includes 1-2 sleep in duties on average per week.Responsibilities of our Housing Support Workers: - Provide individualised support to tenants so that they are best able to benefit from the service being offered and are able to manage their lives more effectively and achieve personal goals.- Encourage tenants to participate and engage with staff support by being an excellent communicator, reliable, credible, empathetic and innovative in approach.- Assist tenants in adhering to the responsibilities of their tenancy and to any specific rules of the scheme.- Report illegal activity by tenants to the Manager and the Police if appropriate.- Minimise as far as possible conflict and confrontation within the service between tenants and visitors- Promote the integration of the tenants into the local community.- Provide opportunities by which tenants will be enabled to develop independent living skills.- Provide support and assistance to tenants in achieving their personal goals and aspirations.- Encourage tenants to recognise the benefits of additional support services related to their individual needs and assist them in accessing these services.- Encourage and support tenants to pursue social/recreational activities, training and employment opportunities.- Ensure that tenant participation, involvement and inclusion throughout the service. To ensure the tenants views are sought and heard in relation to organisation and support issues.- Involve tenants in the decision making processes whereby individuals and groups take on responsibilities for themselves and others.- Provide basic welfare benefits advice, including referral to specialist welfare benefit advisors and liaison with benefit agencies as appropriate.- Be aware of the risks that tenants and service users pose to themselves and others and to follow the Risk Assessment and Management procedure.Skills and experience required of our Housing Support Workers: - Approachable demeanour- Good verbal and written communication skills- Well organised with good administrative skills and able to keep accurate records- Ability to work well in challenging situations- Able to demonstrate a sound understanding of Professional Boundaries- A desire to promote customer involvement and participation both in their own lives and their local communities- Experience of working with vulnerable groups in a paid or voluntary capacity- Able and willing to work within a 24 hour rolling shift pattern- An awareness of the importance of risk assessment processes in a support setting- Awareness of safeguarding, including how it is applied in a housing settingBenefits of becoming our Housing Support Workers:- 25 days annual leave, plus bank holidays- Sick pay- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks)- Peabody offer a variety of different types of roles and encourage staff development and progression- Paid Induction Training and support to complete the Care Certificate (if required for the role)- 24/7 access to a confidential employee assistance programme line- Up to 4% pension contribution matched 1:1- Flexible benefits of 1% of salary with a minimum of £300- Spot Bonus awards- Long Service award- Paid Mileage at 45p per mile (as applicable)If you feel have the skills and experience to become our Housing Support Workers please click ‘apply’ today, we’d love to hear from you!Closing Date: Monday 4th January 2021