Recruitment Administrator

Job Description

The Company:Shared Services Connected Ltd delivers class-leading business transformation programmes to government and public sector across the UK with a target to release one billion pounds of savings to the public purse.As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance servicelevels across government and public sector.The company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Governments Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle;Newport; and York.Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry TrainingBoard.The Day Job:Are you looking to start a career in Recruitment Would you like spend your working day in a fast-paced environment that has a track record for exceptional outputs, by offering guidance and support to applicants during their recruitment journey Then this couldbe just the opportunity for you.Working within a lively team that offers you support, inspiration and encouragement to enable you to provide the best experience to new and existing officers within the Metropolitan Police Service. You will be responsible for defined core administrative, operationaland/or technical activities, providing a range of straightforward, routine services. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non-routine situations others. You will need to be a confident communicatorand be able to pick up the phone and speak to a wide range of candidates.Key Responsibilities:

• Sifting applications and moving the candidates seamlessly through the recruitment process, including online assessments, health checks, training camps, vetting and offers.
• Process work in line with agreed procedures, business rules or scripts - will include making calls, answering telephone, emails, queries, taking messages or processing transactions.
• Learn the procedures and understand parameters of producing a quality output.
• Resolve and offer solutions to all queries taken via phone or email. Raise where needed to the relevant person for a speedy resolution (i.e. a team leader/manager/other group).
• Utilise the applicant tracking system fully to log all correspondence and progress to next stage to avoid any delays.
• To schedule and prioritise allocated work every day.
• Identify and suggest areas of improvement.
• Maintain and update information held on a data base or manually.
• Support line management on any additional admin when required.
• Maintain accurate records for audit purposes.
• Ensure targets and deadlines are met.

Essential Skills:

• High level of attention to detail and the thinking creatively.
• Able to work in a team or other structured environment.
• Eloquent and confident communicator who is able to maintain good relationships with colleagues and applicants.
• Exude passion and build a relationship with the applicant to help boost their confidence to proceed with their application.
• Can demonstrate experience of delivering administrative support in a fast-paced environment.
• Delivers a high-quality customer service in a professional manner, crafting trust and confidence.
• Excellent teammate, who constantly displays dedication and flexibility.
• Assimilates and applies policies and procedures consistently.
• Accurate and timely delivery of tasks.
• Attention to detail in record keeping and updating the ATS.
• Proficient with Microsoft Office packages and have the ability to navigate around and understand use of in-house systems.

Contract Type: FTC 12 MonthsLocation: NewportSecurity Clearance Level: NPPV1 and SCInternal Recruiter: RachelSalary: £19,000Benefits: 25 days annual leave with the option to buy additional days, life assurance (4 x death in service), pension, and generous flexible benefits fund

Keyskills :
Application SupportCustomer ServiceRecruitmentBooking SystemsDatabase Admin