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Job Location | Coatbridge |
Education | Not Mentioned |
Salary | £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
£28,000 per year + bonusA Halfords Mobile Expert Team Leader is a critical support to both colleagues and customers. With experience as a Technician already, this is an opportunity to take your career to the next level, supporting a team in delivering excellence to our customers.Our Mobile Expert teams prepare their van at the Hub for the day ahead, then take to the road to deliver our service at our customers’ homes and workplaces. Your role is to provide management to the team to enable them to complete every job on the routeto a high standard, providing technical guidance throughout the day. Youll be responsible for taking in tyre deliveries following a set process, and – if on a late shift – ensuring all Technicians arrive back at the Hub safely with all evening tasks completedto process.For success in this role youll need to be highly organised and a great communicator, as youll be helping our mobile team deliver in the field to the highest standards of quality and time-efficiency. Youll need first class communication skills and willknow how to get the best out of a team, running the Hub in the absence of the Hub Manager and Assistant Manager.This role is varied, including customer facing and technical elements, alongside the field management and training of the team. The safety of our colleagues and customers is critical, so youll ensure both the Hub and vans are a safe environment, performingrepairs on our vans, training all new colleagues to standard and complying with all Health and Safety protocols.You will have the following skills and experience: