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| Job Location | Clifton, Bristol |
| Education | Not Mentioned |
| Salary | 18,000 - 22,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
REED Business Support are working with a growing client based in Clifton (BS8), recruiting for a Customer Services Executive on a full time, permanent basis.What does this role entail:You will be part of a small team delivering outstanding customer service to new and existing clients. The main purpose of the role is to handle and convert incoming leads and be the first point of contact for incoming enquiries.Responsibilities: Manage and respond to incoming enquiries by way of outbound calls and emails Answer incoming calls from new and existing clients Take details of financial enquiry and refer to the appropriate advisor Update CRM system accordinglyKey skills required: Excellent communication skills both verbally and written Organisational skills Proactive team player Computer literate; use of bespoke CRM systems and Microsoft packages Friendly and professional attitude and telephone manner Ability to work under pressure Self-motivated and positive attitudeHours:Monday - Friday 08:3017:30Saturday: 1 in 3 (time in lieu) 10.00 - 16.00