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Technical Services Manager 1 Year FTC - The Sidings, Waterloo

Savills
Job LocationCity of London
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Purpose of the RoleThe Sidings, Waterloo, shopping centre comprises of 130,000 square foot of retail and F&B space over 38 units including a 25,000 sqft Brewdog and a 40,000 sqft immersive theatre and associated restaurant. The scheme sits within, and is intrinsically linked,the wider Waterloo train station, enabling the centre to benefit from the enhanced footfall that comes with being within one of England’s largest transport hubs. The Technical Service Manager role is essential to enabling the centre to run effectively, protectingthe centre’s M&E assets, and providing advice and solutions to mobilise future phases and assist tenant openings further to Phase one opening in Aug 2022.Specifically, to implement and maintain effective property management systems and procedures in the delivery and continuity of service of the critical building infrastructure along with standard Mechanical, Electrical, Vertical Transportation and PublicHealth Services to Occupiers, while protecting and enhancing landlord owned plant and equipment. To deliver commercially and operationally realistic, best practice, technical and operational solutions to site specific issues. The role will involve the design,delivery & implementation of site specific improvement strategies in recognition of change management. To contribute to the management of Health, Safety and Wellbeing for all users of the building.Key Responsibilities

  • Contract Management. Organise and attend Monthly meetings with associated service partners. Monitor, analyse and interpret the correct functioning of plant and systems via the Building Management System or other means. Carry out random checks of criticalplant operation and report via the correct platform and escalate where required Review Contractors reports, proposals and KPI’s. Carry out regular audits and inspections of all plant, related areas and equipment to ensure they are maintained and statutorycompliance is being completed within business and client expectations, ensuring all and any risks are manged in accordance with the requirements of our client and occupiers. Review Planned Maintenance and reactive maintenance to ensure the risk to the buildingand occupiers critical infrastructure is managed within acceptable limits maintaining the resilience at all times. Attend site during annual power downs and essential works as necessary. To be available and attend site as necessary in the event of any emergencywork or call outs.
  • Compliance with all current legislation and recommended business standards. Verify Contractors Risk Assessments, Insurance, accreditations etc. are up to date and relevant. Ensure Contractors Emergency Lighting Log Records up to date. Management of WaterTreatment regime ensuring that Water Treatment Manuals are up to date. Manage status of Lift Inspections and report via Lift minutes. Ensure that all statutory inspections are carried out by the due date and manage/monitor progress of actions via externalreports spreadsheet attached to appropriate minutes. Ensure accurate reporting is undertaken via the business risk management system, demonstrating all risks are being managed within accordance with client and business expectations, providing a full audittrial.
  • Provide day-to-day technical and operational support to Centre Manager and Operational Manager and the wider property management team and Occupiers.
  • Support to Building Management with Permit to Work System and check method statements where appropriate. Liaise with Building Management and Occupiers regarding operational and technical matters such as plant shutdowns and work impacting on Occupiers operationand risks associated with the works
  • Undertake regular audits of maintenance programme. Review call out sheets and investigate as necessary. Review CAFM system including both PPM and reactive works. Carry out random verification of PPM works.
  • Preparation and Management of engineering service charge budgets, to include procurement in accordance with business policy. Budget control, preparation of relevant specification, raising orders/instructions/ contracts and verifying (processing) invoices.To develop, implement and manage Environmental and Energy Conservation Programmes, (working with others where necessary) ensuring optimum usage of energy. To advise on potential problems or conflicts, improvements and possible savings. Analyse monitoring &targeting reports and investigate and action as necessary. Arrange independent energy audits as necessary and action recommendations as necessary.
  • Analysis and management of all engineering data/reports, ensuring that appropriate action/follow up is achieved. Identify & agree specialist consultant roles and review consultants brief on a regular basis. Manage other audit reports. Review actions/progressand monitor monthly via external reports and reports monthly via the central London reporting criteria.
  • Implementation, management and development of the Elogbooks planned maintenance system, ensuring information, plant history, drawings and technical information is accurate and up to date. Develop and maintain the base building asset register. Review anddevelop site-specific maintenance tasks. Ensure drawing and O & M’s are updated to reflect any changes carried out to the installed systems. Develop, implement and maintain site-specific plant replacement Programme in conjunction with Savills Engineering andDesign consultancy.
  • To ensure that the production of engineering service specifications, contracts and associated documentation properly represent the service requirement of the premises and are presented and executed in accordance with business guidelines. Assist in the preparationof contract documentation to include: - Tender Documents, agreements and specifications. Manage tendering procedures. Analyse Tenders. Undertake Post tender interviews. Produce Client Contract Placing Report. Manage contractor closely during mobilization periodand through to completion where required.
  • To ensure that the Building Management are regularly appraised of any new developments or issues of a problematic nature. Report on any emergency incident that occurs. Report on any concerns relating to plant operation or failure to maintain resilience.Report on any occupier conflicts or relationship related issues. To ensure that the Propertys Electronic Security Systems are fully operational and maintained as per the Manufacturers guidance, current best practice and in line with occupier requirementsincluding FCA if required. Report on any concerns relating to plant operation. Liaise with the Engineering and Design consultancy Systems Department as required, regarding contract specifications, maintenance regimes, auditing, equipment upgrades, documentingchang

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