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Secretarial Supervisor

Job LocationCity of London
EducationNot Mentioned
Salary£50,000 - £65,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our top US law firm client is seeking to hire a new Secretarial Supervisor to join their Secretarial team in the London office on a permanent basis.The Secretarial Supervisor will be responsible for leading, coaching, and supporting the delivery of the Secretarial team, acting as a pro-active deputy to the Secretarial Manager, while supervising and developing Secretarial team members within the SecretarialSupport function.This is a full-time, permanent position with a generous salary of up to £60,000 (flexible) on offer as well as fantastic benefits. The standard hours of work will be from 9.30 am to 5.30pm with a hybrid working model in place.This is a superb Secretarial Supervisor opportunity to join one of the globes leading law firms.Responsibilities as a Secretarial Supervisor:

  • Overseeing and monitoring workflow, coordination, and delegation of team assignments, based on operational requirements.
  • Ensuring that the team tracks all requests through the firm’s ServiceNow ticketing system.
  • Providing relevant and timely management information to management.
  • Identifying training requirements and supporting the development, implementation, and assessment of ongoing Attorney Support training programs.
  • Being responsible for the orientation, training of, and ongoing support for new team members; training will emphasize the Attorney Support team’s commitment to excellence in client service.
Skills as a Secretarial Supervisor:
  • Display strong people management skills including but not limited to effective delegation and management of operations, performance management, change management, and team engagement and motivation.
  • Demonstrate strong leadership skills (i.e., organizing, planning, problem-solving, and decision-making) necessary for effective mentoring.
  • Possess experience with workflow coordination, preferably from a law firm.

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