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IT Services Assistant

Carousel Consultancy Ltd
Job LocationCity of London
EducationNot Mentioned
Salary£25,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

IT Services Assistant - Law Firm - Entry Level Role - London / Hybrid Working - up to £26k + benefitsWe are looking for a proactive IT literate Individual to join a successful law firm in their London office as an IT Services Assistant.Reporting to the Head of IT, the IT Services Assistant will assist with a number of essential operations in order to provide an excellent IT service to employees of the organisation. Whilst previous experience in an IT support role isn’t required, we are looking for someone who is tech-savvy with a desire to learn quickly; you will have a flexible nature with impeccable communication and interpersonal skills together with good problem-solving and troubleshooting capabilities.What’s on offerThis is a fantastic entry-level role for a tech savvy, flexible and hardworking individual with the desire to learn and progress in an IT support role. Our client is extremely proud of their unique culture and fun, fast-paced environment; they truly value their employees, providing the support, management and training opportunities individuals need to reach their full potential and ambitions. Benefits include:

  • Hybrid working - 3 days in the office, 2 at home (although the flexibility to attend the office should there be an IT emergency, is required)
  • Discretionary bonus schemes
  • 25 days annual leave
  • Life insurance
  • Private healthcare
  • Pension scheme
  • Gym subsidy
  • And more!
Key responsibilities as the IT Services Assistant will include:
  • Creating new joiners and testing access to systems to enhance the onboarding process
  • Processing leavers and ensuring ace to systems is proactively managed
  • Assisting the Helpdesk when needed
  • Assisting the team in hardware and software upgrades and rollouts - this can often be out of hours at the weekend, so flexibility over working hours is required
What we’re looking for:
  • Tech savvy nature with a desire to learn and progress in an IT support role
  • Proficiency in MS Office and Windows technologies
  • Relevant IT qualification is desirable
  • Experience in troubleshoot IT issues is beneficial
  • Ability to quickly learn new skills, knowledge and technology is crucial
  • Excellent communication skills
  • Willingness to work our of hours when required
  • Desire to provide a high level of support to staff across the organisation in a professional manner
Interested in this IT Services Assistant role If this role sounds of interest and you have the skills and capabilities we’re looking for, then we’d love to hear from you ASAP!Please submit your CV, quoting LO - IT Services Assistant - Law Firm’

Keyskills :
Communication SkillsTechnical SupportTroubleshootingWindowsMS Office

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