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IT Service Desk Analyst

Job LocationCity of London
EducationNot Mentioned
Salary£43,000 - £48,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Service Desk Analyst Law firm - LondonPermanent role paying £43k - £48kAre you a Service Desk Analyst with law firm experience looking for a new roleIn this challenging but rewarding position at a global law firm in the city, you will be providing a high level of 1st line support to end users predominantly over the phone and via email. If you enjoy a fast-paced and collaborative environment, then thisposition could be for you!Your responsibilities: Being the first point of contact for all IT-related support and providing remote technical support for computer applications and hardware.

  • 1st line support service desk support
  • Legal specific applications e.g. iManage, Filesite, Worksite, Netdocs
  • Office 365
  • Windows 10
  • Active Directory
  • Exchange
  • Hardware
Your skills:
  • You must have experience of working as an IT Support Analyst at a law firm
  • You must have experience using/supporting document management systems
  • Excellent communication skills and a good understanding of working in a high pressured environment
This position will be based full time onsite in the office during probation, then down to 4 days onsite and 1 day working from home.If this sounds of interest, hit APPLY now!

APPLY NOW

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