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Job Location | City of London |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Would you like to take on a role that allows you to further your career within a fast paced FTSE 250 company within the financial services sector Are you passionate about IT and have previous experience leading a team in an operational environmentIf so, we are looking for an experienced IT Operations Manager to join our IT department.The RoleSupporting the Head of IT you will be responsible for managing a team of 11 technical staff and work alongside our software development sister company in Australia. You will be covering all aspects of service delivery, systems administration, departmental projects and some internal applications development, you will assist in leading the team to meet the company?s expectations for productivity and quality of service in a mixed Windows and Open Source environment.You will be responsible for the management of the day to day operational performance for the IT department, ensuring that SLA?s are met and the IT teams take a proactive approach to service and anticipate how any changes to systems availability will impact the business. There will be a large focus on reporting, process implementation and process improvement.Critical to the success of delivering an excellent IT service are our people. The team is highly engaged and committed to providing high levels of service to the business. A key part of this role is coaching, mentoring and developing all team members to ensure personal growth and learning. As such we need an individual with a proven track record managing teams. You must be passionate about recognising, rewarding and developing the IT team.Main Responsibilities
Keyskills :
Infmation Technology IT Management ITIL Project Management Linux System Administration