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Job Location | City of London |
Education | Not Mentioned |
Salary | £27,000 - £30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
We have an exciting opportunity for a Level 2 Desktop Support Engineer to join a blue chip company in London. This is an urgent requirement!Key roles/Activities *Windows environment support*Support of administrative activities and tasks*Perform analysis and solutions of incidents in day by day business*Desk moves*Managing Hardware for leavers and joiners and providing breakfix support (monitors, keyboards, phones, printers)*AD admin/PM admin for user accounts *New Laptop build check/installs/rebuild checks*Software installations*Folder Permissions/lockdowns*Mobile Device Configuration*Pitch/Meeting room support (Off and On-site)*Hardware incidents (Printers, Laptops, Desktop )*Software incidents (O365, Windows 7/10, bespoke applications )*Landesk/Anti-VirusKey skills and Experience of the Level 2 Engineer *Good organisation, communication and incident/request management skills*Mobile device knowledge*Good communication and customer service skills*Good problem solving and troubleshooting skills*Ability to work within SLAs.* Ticket queue monitoring * Daily Checks (Walk around of environment and check hardware is working) * Basic PC hardware swap outs * Login fault ticket with suppliers and chasingSo if you are a Desktop Support Engineer looking for your next exciting contract please apply today!