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Job Location | City of London |
Education | Not Mentioned |
Salary | £26,000 - £28,000 per annum, inc benefits, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
This is a high calibre opportunity based in the heart of the City for those with a genuine passion for providing world class customer service.We are looking for a Customer Support Consultant to join an elite team in a company at the forefront of maritime, aviation, government and enterprise communications operating in over 80 countries with more than 40 offices worldwide. Thus, an aptitude for working with technical people and a liking for high technology would certainly help, particularly given those around you are at the heart of development of next generation communication solutions (the connected car, aircraft passenger connectivity etc).Working in a close-knit team, you will be the first port of call for a wide range of customers/users - these could be distribution partners, mariners, those working for NGOs, government organisations working in the field etc. This means no two days are the same, and versatile soft skills to adapt to different customer groups is essential. This is a quality not quantity set up!Character is all! You will be an excellent communicator, able to follow process meticulously yet build rapport naturally and remain calm under pressure. Passion, enthusiasm and warmth are prerequisites.PLEASE NOTE THIS POSITION INVOLVES SHIFT WORK.Responsibilities