Credit control - Administrator

Job Description

Your New Job Title: Credit control - AdministratorLocation: Central London/Hybrid workingThe Skills Youll Need: Credit Control, Logistics, Shipping Documentation - would be a bonusYour New Salary: £33K per annumWorking hours: Monday - Friday 9-5 pm (35-hour week)Start date: ASAPWho Youll Be Working for:This well-known company is the voice of London business and the premier sounding-board for engagement with businesses in the capital.Credit control - Administrator - What Youll be Doing Each Day:An ATA Carnet is an international customs document that permits the tax-free and duty-free temporary export and import of non-perishable goods for up to one year - its also often referred to as the "Passport for Commercial Goods."The role of the Credit control - Administratoris to ensure that any claims for Carnets issued are dealt with in a timely and effective manner. Although not necessarily dealing with the entire Claim itself, the role will be working with the NGO (NationalGuarantee Organisation) to ensure that they receive all relevant information regarding the Claim to prevent the claims themselves progressing to Foreign or UK Customs.The role will involve organising the ATA Carnets in the Office and ensuring they’re always filed and archived correctly, as well as supporting the Trade Documentation team with Discharging the Carnets. As a result, working to a strict timetable, adherenceto systems and attention to detail are critical. The job holder will be initially trained to issue ATA Carnets so that they gain a good understanding of what happens at the pre-issue stage.Key Responsibilities:

• Provide support to the UK issuing network
• Act as a point of contact for UK issuing network queries
• Monitor quality of UK Carnets sent to the company as part of claims process
• Provide support at Advisory Board meetings

Deal with claims lodged against UK-issued ATA Carnets:

• Take ownership of all claims and produce timely correspondence within applicable deadlines
• Where a claim is lodged take appropriate action to regularise the claim and make payment to Customs where necessary. This will entail communication with the Carnet holder and may involve contact with UK Customs, foreign parties: NGOs and the UK IssuingChambers
• Recommend the passing of debts to the companys Insurers for settlement as necessary
• Produce monthly statistics and claims reports as appropriate

Deal with claims relating to foreign-issued ATA Carnets:

• Monitor foreign-issued Carnets where goods have come into UK as appropriate
• Liaise with foreign parties e.g. Carnet holders, NGOs and Customs to help ensure that foreign Carnets are regularised or appropriate claims are paid

General Responsibilities

• Resolve service delivery issues and complaints quickly and effectively in accordance with companys policy, recommending improvements and escalating where appropriate.
• Ensure processes and activities are fully compliant with companys protocols and legislation including data protection and marketing communications.

Credit control - Administrator - Skills youll need to succeed:

• Excellent telephone manner
• Credit control experience
• Solid experience of outbound calling
• Good written communication skills
• Strong organisational, time management and prioritisation skills
• Proficient with Microsoft Office
• Proficient with databases
• Knowledge of accounting practices
• Ability to issue/knowledge of ATA Carnets
• Familiarity with basic international trade procedures

Please follow us on Linkedin: people-first-recruitmentWe would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, maritalstatus or whether or not they have a disability.People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Useand Privacy Policy which can be found on our website.

Keyskills :
Credit ControlDocumentationLogisticsShipping