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Customer Service Assistant

Job LocationChorley
EducationNot Mentioned
Salary21,450 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Assistant | Chorley | Monday to Friday | £21,450 per yearOur client believes that every home deserves to have stylish furniture without having to break the bank. The company specialises in delivering great value products direct to the public without the restrictive overheads of a physical store.Through their extensive network of suppliers in the UK and abroad, the team are able to bring their customers to top products at competitive prices to suit every style and budget.This is an exciting dynamic office-based role suitable for someone with good verbal and written communication skills, and a full understanding of one or more shopping channels such as eBay, OnBuy, Amazon and Facebook Marketplace.Based in the Customer Services team, you will take responsibility for responding to product and order delivery enquiries from our customers via telephone and/or email.Are you the right person for the job

  • 12 months experience within Customer Services for an ecommerce retailer
  • Possess excellent verbal and written communication skills
  • Be a confident communicator with a professional telephone manner
  • Show proficiency in the use of a PC (in particular email software)
  • Demonstrate ability to prioritize work and have good time management skills
  • Commercially astute with drive and a self-start attitude
  • Strong organisational skills and ability to work to deadlines
  • Good communication skills, both written and verbal
  • Good working knowledge of Microsoft Office Suite
  • Knowledge of Facebook marketing
What will your role as a Customer Service Assistant look like
  • To perform well in this role you will be required to learn about our product ranges where youll be supported and training given
  • You will also be expected to perform some administrative tasks from time to time to help report on Customer Service issues to the wider business
  • Be able to list items for sale Facebook marketplace
What can you expect in return
  • On-site parking
  • Company pension
  • Employee discount
Whats next Its easy! Click APPLY now! We cant wait to hear from you!Talent Finder is an advertising agency. Once you have submitted your application it will be passed to the third-party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basisfor this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm to whom your application has been forwarded to.

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