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Job Location | Chippenham |
Education | Not Mentioned |
Salary | 18,000 - 22,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Event and Reservations Administrator We are looking for a good multi-tasker with an exceptional eye for detail, someone who is good at juggling several different roles whist remaining calm under pressure. On a daily basis, youll be looking after our transient accommodation accounts. You will source and booking hotel accommodation in line with the clients travel policy, creating accurate confirmations and maintaining a high level of customer service and responsetime. In addition, you will support the business with a range of event administration. This may involve: * Processing delegate registrations, assisting guests with their payments and queries, booking site * Visits, helping to create our virtual event platforms, and assisting with finding venues for small meetings. No two days will be the same and your role will vary according to business demand. Key roles and responsibilities:* Group/event accommodation * Delegate registration / booking delegates onto events and taking payments * Venue finding * Event admin for physical and virtual events * Overseeing our transient accommodation accounts * Maintaining an awareness of response times, travel policies and billing instructions for each account.* Processing accommodation bookings using a range of on and offline tools to a high standard of accuracy* Preparation of accurate rooming lists * Assisting with group and event accommodation when required* Building registration pages for events * Creating event invitations and joining instructions where required* Processing payments and reconciling event accounts* Sourcing venues for smaller events and meetings * Uploading data in virtual event platforms* Providing administration support to the wider team* Uploading data into virtual event platforms * Working with suppliers to provide the best service and value to our clients* Supporting your colleagues in other areas of the business when requiredThis is an exciting time as we grow our team and expand our services.The role would suit someone who can make this role their own and look to progress within the business.With this role we could potentially consider a shorter day to fit in with school times for example, would need to be 5 days a week office based, but full-time would be our preferenceYou should have previous reservations or admin experience, ideally gained through working in a venue, hotel or booking agency. This is a full-time position, based within our Chippenham office working 9am - 5.30pm. Monday Friday.Acorn Recruitment acts as an employment agency for permanent recruitment.
Keyskills :
events admin marketing