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Customer Service Administrator

Omega Resource Group Limited
Job LocationChippenham
EducationNot Mentioned
Salary20,000 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Customer Service AdministratorLocation: ChippenhamPay Range/details: £20,000 - £23,000 + company wide bonusContract Type: Permanent Our client, a national fleet company, are seeking a customer service administrator to join their growing team, to assist the customer service advisors with the admin and data entry for various clients throughout the UK, and liaising with internal departmentsto follow up on a range of enquiries.Key ResponsibilitiesCustomer Service Administrator

  • Writing up reports and notes from call operators
  • Uploading information correctly into data management system
  • Taking calls during busy periods
  • Liaising with internal departments to follow up enquiries
  • Excellent questioning and listening skills with an ability to assimilate accurate information
  • Able to instantly build and maintain rapport with a range of people
  • Articulate with a high standard of all round communication skills
Experience & RequirementsCustomer Service Administrator
  • Experience in customer service related role is essential
  • A positive, confident, and approachable style when dealing with customers and other third parties
  • Experience using a computer, internet, and email, and be able to rasp new software easily and quickly.
  • Capable of using Microsoft Word, Excel, and Outlook to an intermediate level
  • Good communication skills
What we can offerCustomer Service Administrator
  • Annual Company Bonus (up to £5,000)
  • Matched pension to 5%
  • Death in Service4 x salary
  • 25 days annual holiday entitlement + Birthday + Bank Holidays
  • Salary Exchange - Holiday purchase scheme (up to 3 days)
  • Salary Exchange - Car Scheme
For more information on this role, please contact Annabel Clifford on or send a copy of your CV to Candidates who are currently a Administrator, Sales Desk Receptionist, Insurance Administrator, Administration Assistant may be suitable for this positionOmega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.ukOmega Resource Group is acting as an Employment Agency in relation to this vacancy.

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