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Trainee Insurance Handler - Motor

Job LocationChesterfield
EducationNot Mentioned
Salary20,357 - 21,357 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

Trainee Motor Claims HandlerSalary: £20,357 moving to £21,357 after 9 monthsWork from home 3 days and 2 days in the officeChesterfield, Derbyshire - S40**Full training provided**The CompanyMy client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are in The Times Top 100 Companies to work for. They are now looking to recruit Trainee Accidental Damage Handlers to join their dynamicand forward thinking team.The RoleThe key purpose of this role is to deal with allocated Accidental Damage claims in a cost effective and efficient way.Your role as Claims Handler will be to look after your customer. They may have had an accident by the side of the road and it will be your job to arrange a hire car and get the car into the garage for repairs. You will be there to update and look after eachcustomer and see them through the whole process with an empathetic ear and friendly manner.Responsibilities

  • Process New Repair & Total Loss Claims
  • Speaking with customers in regard to their claims
  • General admin and emails
  • Updating customers with the progression of their claim
  • Dealing with emails and post
  • Liaise with suppliers
  • Additional administration duties as required
The Ideal Candidate:
  • Excellent customer service and communications skills
  • Strong literacy and numeracy skills
  • Demonstrate a calm and professional attitude
  • Ability to listen, identify and resolve customer issues
  • Willingness to develop self and new skills
Whats on Offer
  • 22 days holiday plus bank holidays
  • 5% pension contribution scheme
  • Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more
  • Healthcare benefits
  • Life assurance
Hours Shifted: Monday to Friday, between 8am to 6am and potential Saturday work.

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