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Insurance Call Handler - Full/Part Time

Job LocationChesterfield
EducationNot Mentioned
Salary18,750 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Inbound Call Handler - Full/Part timeSalary: £18,750 coupled with a £500 bonus when you pass probation & £500 bonus at 12 months Hours: Full Time 40 hours per week & 12/20/30 part time shifted hours available.Location: Chesterfield, Derbyshire (Working From Home but must be commutable to Chesterfield)(6 weeks full training for both Part & Full time positions) About Our Client My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporatingmajor names in the automotive and insurance industries, who are currently recruiting for their customer service team based in Chesterfield.The Job Role:You will be the first point of contact for all incoming calls and E-contacts coming into the contact centre across the four main business streams. You would be expected to deliver the highest possible standard of customer service while demonstrating a calm,polite and confident telephone manner while adhering to all company procedures.Essential Skills:

  • Excellent customer service and communication skills
  • Ability to demonstrate a calm and professional attitude
  • Excellent data inputting skills, literacy and numeracy
The Successful Applicant
  • Excellent level of customer service and communication skills
  • Ability to demonstrate a calm and professional attitude at all times
  • Ability to listen, identify and resolve customer issues
  • Excellent attention to detail
  • Excellent data inputting skills, literacy and numeracy
  • Willingness to develop self and new skills
Whats on Offer
  • 22 days annual leave plus bank holidays (Pro rata for part timers )
  • 5% pension contribution scheme
  • Healthcare benefits
  • Canteen on-site
  • Life assurance
  • Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more

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