Hire Coordinator/Administrator

Job Description

We have a fantastic opportunity for a Hire Coordinator/Administrator to join our well-established and experienced team based in Chesterfield. Currently, we are operating remote working for many of our office-based employees and this is expected to evolve into a blended working arrangement when restrictions enable this. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary and benefits.Established in 1983, now employing over 200 staff and with a turnover in excess of £18m, CAN (part of the RSK Group) is a specialist civil engineering contractor, delivering projects across the UK. Using specialist and rope access techniques, CAN Geotechnical provides innovative solutions to challenging ground engineering projects within all aspects of the construction and civil engineering markets.The successful candidate will be part of a team-building a brand-new service within the existing business. CAN is a £20m turnover contracting business and part of the £500m turnover RSK group. CAN is developing a vehicle and plant hire service for the RSK group providing a one-stop hire service for other group companies. RSK has invested heavily in a fleet of vehicles for internal hire and the existing CAN plant fleet will also be further developed for hire to the rest of the group.Key duties as our Hire Coordinator/Administrator will include: - Receiving plant and vehicle hire enquiries, entering into the IT system and liaising with the plant department on availability- Arranging hires for customers, both internal hire and cross hires- Liaising with transport providers and the internal transport team to arrange delivery- Regularly undertaking follow up calls with customers to check on hiring progress- Troubleshooting- e.g. arranging replacement in the event of a breakdown, arranging on-site repair teams etc- Sending monthly hire invoices, working with the accounts team on any invoice queries- Liaising with suppliers and cross hire partners to get the best deals on cross hires, repairs and servicing etc- Reporting to Plant Manager and working closely with other administrative roles within the companyWhat were looking for in our Hire Coordinator/Administrator:- Experience in a plant or vehicle hire environment- Excellent IT & administrative skills- Excellent communicator- both verbally and written- Customer service experience- Logistical experience would be usefulIn return as our Hire Coordinator/Administrator, we offer:- £commensurate with experience- Contributory Pension Scheme- Life Assurance- A flexible benefits programme including the option to buy additional holidays and private health care- Regular training and career developmentIf you feel you have the skills and experience to become our Hire Coordinator/Administrator, then please click ‘Apply’ today.All candidates applying for positions with RSK Group must be eligible to work in the UK/European Economic Area.RSK Group is an Equal Opportunities Employer