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Underwriting Support Technician

Massenhove Recruitment
Job LocationChelmsford
EducationNot Mentioned
Salary£27,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

To work as an Underwriting Support Technician in the best interests of the Company. Provide an efficient and high quality Technical and accounting support service to internal and external customers with specific regard to the Company.KEY ACCOUNTABILITIES/DELIVERABLES

  • Deal with all technical and accounting support functions, referring to Team Leader when issues fall outside of own experience or knowledge.
  • Maintain Bordereaux including formatting queries.
  • Review accounting entries and resolve all queries identified through email or query Log, by the following means:-
  • Liaising with the Underwriting teams
  • Liaising with the Coverholders;
  • Own investigation or utilising internal resource.
  • Financial Accounts liaison including unmatched cash, uncollected brokerage and funded items.
  • Resolve queries received from Analytics, regarding difference between.
  • Written and Bordereaux, where Coverholders need to be consulted.
  • Produce Policy documents annually for each coverholder within agreed SLA’s.
  • Meeting KPIs for keeping query logs down and cash clearance.
  • Deal with telephone enquiries promptly, escalating the query to the appropriate person when the query falls outside of own knowledge or experience.
  • Ensure that senior team members are advised and informed of changes to information where appropriate.
  • Ensure all communication with clients and underwriters are accurately recorded as per company compliance manual.
  • Maintain all technical systems as required.
  • Ensure all technical files are in good order and that all monitoring procedures are adhered to as per the Company’s Professional Standards Manual.
  • Monitor all premium payment warranties and Settlement Due Dates processed including regular liaison with the Financial Accounts Division.
  • Monitor Bureau submissions and query as required.
  • Monitor and address accounting queries.
  • Provide assistance to other areas of the Company’s business as may be required.
    • PERSON SPECIFICATIONTechnical Knowledge:
  • Basic understanding and knowledge of general insurance and underlying legal principals.
    • Skills/other:
  • Ability to prioritise and organise own workload to ensure that deadlines are adhered to.
  • Ability to work under pressure and methodically carry out work without supervision.
  • Ability to liaise with staff and colleagues.
  • Ability to develop and sustain relationships with both internal and external customers.
  • Ability to construct effective written communications, including letters and reports.
  • Confident in answering the telephone, with effective telephone skills.
  • Proficient in MS Word and MS Excel.
  • Accurate data input skills.
    • Required skills
  • Insurance
  • Underwriting
  • Support Functions
  • Technical Files
  • Bordereaux

    • Keyskills :
    Insurance Underwriting Suppt Functions Technical Files Bdereaux

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