Part Time Caseworker Essex Legal Services

Job Description

Please note that this position is a permanent, part-time role offering 2 or 3 days a week (working pattern is open and could fit around the needs of the successful candidate). The role will involve regularly liaising with clients, taking instructions, ensuring that the correct paperwork has been received, liaising with the criminal courts and Counsels Chambers and will offer the successful candidate the opportunity of working across the whole of the DR team. An ability to work well under pressure and good organisational skills are essential for this role.Job PurposeEssex Legal Services provide high quality, professional, legal advice across the Council and to increasing numbers of external clients. Providing a client facing legal service which proactively embraces change and delights the customer. As a caseworker, you will assist and support legally qualified and other colleagues in providing routine admin and quasi legal tasks aligned to the delivery of legal work. Working directly to lawyers and paralegals, you will be commissioned to undertake various tasks such as preparing court bundles, organising meetings and sending papers. You will contribute to delivering a more efficient, professional service that is valued by our customers and improves their business. Educated to Level 3 or equivalent, with 2 years work experience in a legal environment. With an ability to build good working relationships both with colleagues and clients, you will deliver excellent customer service. Service/Functional Accountabilities* Supports legally qualified colleagues in the delivery of all aspects of routine legal work across the Council and to external customers. * Good understanding of client needs and provides them with a service they value, which supports them in driving the delivery of productivity and efficiency improvements. * Assists colleagues in the development of current and future business opportunities, to promote the Essex Legal Services vision to the external market. * Responsible for delivering personal objectives in support of the functions overall business plan. * Develops good working relationships across the Council, schools, other local authorities and the private sector to ensure a quality service is provided to the customer. * Specific individual and shared targets and objectives are defined annually within the performance management framework.Knowledge, skills and Experience* Educated to Level 3 (A level) or equivalent experience. * Experience of working within a legal setting in a public service or private sector environment, assisting in the provision of legal work. * Proven track record of excellent customer service skills. * Works collaboratively with colleagues and the client base, to understand customer needs with a strong focus on delivering positive outcomes which meet these needs. * Ability to develop professional credibility with a client base at differing levels. * Evidence of continuing professional development and developing knowledge in relevant professional area. * Ability to develop working relationships across a large, complex organisation and with internal and external partners/stakeholders and clients. Required skills

Keyskills :
Casewker Case wker Legal Suppt