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Import/Export Administrator

Pursuit Resources Group
Job LocationChelmsford
EducationNot Mentioned
Salary25,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Import/Export AdministratorUp to £28k per annum DOEChelmsfordPermanentBENEFITS: 24 Days Holiday plus Bank Holidays / Performance Bonus / Pension Contribution / Life Insurance / Employee AssistanceKey Responsibilities:

  • Handling customer enquiries
  • Freight quotations
  • Taking bookings
  • Arranging cargo collections
  • Liaising with clients, overseas agents and internal departments
  • Trailer load planning
  • Dealing with internal & external transport
  • Raising files
  • Maintaining accurate administrative records
  • Resolving and managing queries and complaints courteously and efficiently
  • Ensuring site and customer objectives are achieved
  • Respond to and deal with customer communication by email and telephone.
Background & Skill:
  • At least two years experience within logistics/freight forwarding is preferred
  • Strong administration skills
  • Computer literate - understanding of word and excel, and a keen attitude to learn tailor made systems
  • Good communication skills and telephone manner
  • Ability to work under pressure and to be able to prioritise a busy work schedule
  • High level of customer service
  • Ability to work as part of a busy team
  • Ability to work on own initiative

Keyskills :
customerretailcustomer servicepublicadvisorcustomer satisfactionenquiriescustomer service advisordistributionwholesalecustomer fulfilmentcustomer ordernet pricing

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