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Customer Service Coordinator

Job LocationChelmsford
EducationNot Mentioned
Salary£30,000 - £32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

My client are 1 of the largest UK House Builders that offer stability, progression and competitive salaries they are currently looking for an experienced Customer Service Coordinator to join their team to be based at their stunning head offices in ChelmsfordIf you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for! Your CV must demonstrate stability.Day to day duties:

  • Speaking with residents regarding their new build property during their warranty period
  • Diagnosing defects against the warranty
  • Monitoring the customer service inbox & replying to emails from home owners
  • Being the first point of contact for the customer care team
  • Updating the CRM system whenever you have communication with a resident
  • Closing off defects once rectified on the CRM system
  • Booking in internal operatives to carry out repair works
  • Organising sub contractors if repair work is specialised works
If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office

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