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| Job Location | Cheadle |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time |
Team LeaderDidsbury based (Hybrid role)Temp on going - with the potential to go permanent Full time - 8am - 8pm Monday - Sunday£14 + per hour - Full time roleImmediate startDo you have Team Leading ExperienceWould you say youre inspiring and motivationalDo you want to work for a company that genuinely cares about their customers and employeesThen read on!I am currently partnering with a well known retailer, who is known for their unbelievable Customer Service. We are looking for inspiring individuals with Team Leading experience; youll be responsible for influencing, motivating and guiding a team whilst driving the business forward.The Job* Lead and motivate all team members to achieve their set monthly KPIs* Conduct daily work position and performance review meetings* Acting as the manager of staff who are the first point of contact for all queries via phone and e-mail, * Act as point of escalation for direct reports for queries or issues regarding our service* Identify under performance and take corrective action in a timely manner* Produce management information (MI) for internal and external parties * Working to team and individual targets* Act upon issues concerning performanceThe Candidate:* Previous experience of delivering exceptional customer service* Ability to empathise with the customer* Ability to work under pressure in a fast-paced environment* Problem-solving skills and the ability to take ownership over the team* Excellent communication skills at all levels* A passion for customer service* Excellent team playerAll offers are subject to Criminal record checksSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age